However, those who use Avast's premium customer service options are generally satisfied with the support received. Many consumers are unhappy about the fact that Avast does not provide free phone-based customer service. How do Consumers Feel About Calling Avast Customer Service? Pen and paper works well for this, particularly if you are using your device or computer during the call.
Have documentation handy, including order numbers, previous correspondence about your issue and billing statements. Without a plan, you won't be able to receive phone-based customer service from Avast unless you are willing to pay on a per-call basis.
AVAST CUSTOMER SERVICE SOFTWARE
You might have a managed software product, a business plan or a Total Care customer service subscription. Make sure that you have access to Avast customer service by phone.There are several things that you can do to help ensure that your call to Avast customer service is handled quickly and professionally:
Why Do People Call Avast Customer Support? If you need customer support but don't want to pay for it, you'll have to submit your concern through Avast's online help desk. There are support plans that you can purchase, or you can pay for phone-based customer support as you go. It should be noted that Avast charges for both business and consumer phone-based customer support. As one of the top antivirus software companies in the world, Avast gets a lot of requests for customer service each day. Avast is a software company that is particularly well-known for its Internet security software.
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